Security & Privacy
How we protect your information and maintain confidentiality throughout the claim evaluation process.
MissingSurplus takes the security and privacy of your personal information seriously. We understand that you are entrusting us with sensitive information about your property, your finances, and your legal situation. We treat that trust with the utmost care.
Encrypted Submissions
All information submitted through our website is transmitted using industry-standard TLS encryption. We use secure, encrypted storage for all claim records and supporting documents.
Limited Access
Your claim information is accessible only to authorized MissingSurplus personnel who need it to evaluate your claim. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Retention
We retain your information only as long as necessary to evaluate your claim, comply with legal obligations, and resolve any disputes. You may request deletion of your personal information at any time, subject to legal retention requirements.
Third-Party Processors
We use trusted third-party service providers for hosting, email delivery, and analytics. All providers are contractually bound to maintain the confidentiality and security of your information.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us at privacy@missingsurplus.com.